This past June, Terex Utilities held its 39th annual Service School at Lake Area Technical College for 56 participants from across the US and Canada.
The service school provides a hands-on experience that helps equipment technicians understand more about inspecting, maintaining, troubleshooting, servicing, and operating equipment.
This year’s school event had nine stations, with Terex team member instructors from the Technical Support, Field Service, and Regional Production Support Managers groups. Stations included training on specific aerial devices and digger derricks and general instruction on maintenance and inspections.
“We are constantly looking for ways to improve the school by receiving feedback through surveys each year,” Will Biberdorf, Terex Product Support Tech, said. “This year we added a class on the new ANSI standard for 15-year structural testing, which states that structural tests are required when a unit reaches the age of 15 years, then every 10 years. This station went over what this all entails, and participants got to perform the test on an aerial unit.”
While the training is geared toward technicians who work on the equipment, other individuals, such as trainers, can benefit from this hands-on learning experience.
Roger Pothier is the owner and an instructor at Live Line Utility Training Inc. in Canada. With 20 years of experience as an automotive and heavy-duty mechanic, Pothier opened Live Line Utility Training in September 2023, which is an accredited training supplier for the Canadian Utility Fleet Council.
“My goal is to be able to go back to Canada with more Terex content for my training program. The demonstration materials and teaching aids they are using here are second to none,” related Pothier. “I am learning a lot of small tips and tricks that will definitely add value to my courses, and I know I will better represent the Terex product because of this hands-on learning.”
Andrew Nienaber is a mechanic with Highline Construction in Minnesota. This is Nienaber’s second time attending the Terex Service School. “This year, there were more stations, and the sessions were shorter. I appreciated this as it provided more variety and exposure to new information. I learned more about the Terex Customer Portal, which contains unit-specific schematics. I look forward to utilizing this and finding what I need when I need it.”
Terex Corporation is a global manufacturer of lifting and material processing products and services. It provides solutions for a wide range of industries, including construction, infrastructure, quarrying, recycling, energy, mining, shipping, transportation, refining, and utilities.
Terex Utilities is a leading global manufacturer of aerial devices and digger derricks for the electric utility industry and offers service and parts support across North America. Terex Utilities is a business group within the Terex Aerial Work Platforms Business Segment of Terex Corporation.
For more information on the Terex Service School and other Terex training offerings, visit www.terex.com/utilities.