Isuzu Commercial Truck of America, Inc., distributor of America’s best-selling low cab forward trucks, has announced the winners of its 2022 National Sales Walkaround, National Service Walkaround, National Parts Salesperson Product Presentation, and North America I-1 Grand Prix Technical competitions.
The finals of all four contests took place at Isuzu’s Center of Excellence in Pittston, Pennsylvania, August 8-11, 2022, marking the first time the company held all four competitions at the same time – at its Isuzu’s Week of Weeks.
In addition, its parts department and service department managers from dealerships in the company’s Northern Region attended a simultaneous meeting to learn best strategies for meeting the current challenges in the medium-duty truck industry.
“Isuzu’s Week of Weeks is really a celebration of the best our dealerships have to offer,” said Shaun C. Skinner, president of Isuzu Commercial Truck of America and Isuzu Commercial Truck of Canada. “We are celebrating the service technicians with the best diagnostic and repair skills … the service advisors with the best customer communication skills … the parts representatives with the best Isuzu Genuine and FleetValue Parts selling skills … the sales consultants with the best ability to communicate product knowledge … and the parts and service department managers in the Northeast with the best ideas to meet current challenges.”
The the results of the competition portions of Isuzu’s Week of Weeks are:
2022 Isuzu National Sales Walkaround Competition
The Isuzu National Sales Walkaround Competition required contestants to present a 2022i Isuzu NRR to a fictitious “customer” who had never owned an Isuzu or a low cab forward truck. The participants had won their dealership, district and regional contests to earn the right to compete at the National Finals.
- National Champion (winner of $5,000 in cash and the Isuzu Winners’ Circle Gold trip to the Le Blanc Spa Resort Los Cabos in February 2023) Southern Regional Champion JOSH SAULS TranSource Isuzu Truck Colfax, North Carolina
- Second Place ($3,000 in cash and the Isuzu Winners’ Circle Silver trip to the Westin New Orleans in March 2023) Northern Regional Champion BEN BALGAARD D & K Isuzu Trucks Lansing, Michigan
- Third Place ($2,000 in cash and $1,500 in merchandise) Central Regional Champion JAZMINE KEITH Boyer Isuzu Truck Minneapolis, Minnesota
- Finalists (listed alphabetically by last name, each the winner of $1,000 in cash and $1,000 in merchandise) Western Regional Champion VICTOR KIM Rush Isuzu Truck–Whittier Whittier, California
Isuzu Commercial Truck of Canada Champion
ANGUS SMITH
Warner Isuzu Truck Sales
Regina, Saskatchewan
Nearly two hundred Isuzu dealership sales consultants from the US and Canada entered the contest, about a 27 percent increase over 2021.
2022 Isuzu National Service Walkaround Competition
A fictitious customer who admittedly knew little about his truck, a 2016 Isuzu N-Series Diesel, faced all four of the service advisors in the 2022 Isuzu National Service Walkaround Competition. The four Regional Champions had only 10 minutes to present the repairs that would best suit the customer’s needs. The results:
- National Champion ($5,000 in cash and Winners’ Circle trip to Los Cabos) Central Regional Champion COREY HECK Truck Center Companies Isuzu–Omaha Omaha, Nebraska
- Second Place ($3,000 in cash and Winners’ Circle Silver trip to New Orleans) Northern Regional Champion JOHN PENCE Hare Isuzu Truck Noblesville, Indiana
- Third Place ($2,000 in cash and $1,500 in merchandise) Western Regional Champion AMERICA SOLARES Rush Isuzu Truck–Fontana Fontana, California
- Finalist ($1,000 in cash and $1,000 in merchandise) Southern Regional Champion SASKYA LOPEZ TruckMax Isuzu Homestead, Florida
2022 Isuzu National Parts Salesperson Product Presentation Competition
Among the features of the 30,000-square-foot Isuzu Center of Excellence training facility is a replica of a dealership parts counter. It was here that the four Regional Champions in the National Parts Salesperson Product Presentation Competition encountered their fictitious customer. The results:
- National Champion ($5,000 in cash and Winners’ Circle trip to Los Cabos) Northern Regional Champion JOHNNY TEATER Hare Isuzu Truck Noblesville, Indiana
- Second Place ($3,000 in cash and Winners’ Circle Silver trip to New Orleans) Western Regional Champion SAL CANALES Monarch Isuzu Truck San Jose, California
- Third Place ($2,000 in cash and $1,500 in merchandise) Central Regional Champion MICHAEL BROWN Coffman Isuzu Truck Aurora, Illinois
- Finalist ($1,000 in cash and $1,000 in merchandise) Southern Regional Champion NATHAN BRINKLEY Truck Enterprises Isuzu–Chesapeake Chesapeake, Virginia
This year marked the second annual National Parts Salesperson Product Presentation Competition, making it the newest of the Isuzu skills and communication contests.
2022 Isuzu North America I-1 Grand Prix Technical Competition
Perhaps the most grueling of all the “Week of Weeks” competitions, the I-1 Grand Prix for service technicians required entrants to pass in a single try a challenging 75-minute entrance exam; only the 12 technicians with the highest scores were invited to enroll and participate in the competition held this week.
After three rounds of competition diagnosing and repairing trucks, the results are:
- First Place (Winners’ Circle Gold trip to Los Cabos; Isuzu Diagnostic Service System interface device with one-year IDSS subscription; invitation to participate in 2023 North America I-1 Grand Prix) ANTHONY PARRILLI Chicago Isuzu Truck Summit, Illinois
- Second Place (Trip to Los Cabos; IDSS interface device with one-year subscription; invitation to participate in 2023 North America I-1 Grand Prix) CANDIDO DELEON Rush Isuzu Truck Center–Dayton Dayton, Ohio
- Third Place ($1,500 in merchandise and IDSS interface device with one-year subscription) JAMES BUECHNER PTR Isuzu Truck Center West Chicago, Illinois
- Fourth Place ($1,500 in merchandise and IDSS interface device with one-year subscription) RICHARD NONAMAKER Rush Isuzu Truck–Waco Robinson, Texas
- Finalists (listed alphabetically by last name, each the winner of $150 in cash on their Winners’ Circle prepaid debit cards) JASON BABCOCK Bob Clapper Isuzu Truck Janesville, Wisconsin
SCOTT BODALL
All American Isuzu Truck
Old Bridge, New Jersey
JESSE DUBECK
TruckSmart Isuzu Truck
Morrisville, Pennsylvania
LAZARO GARCIA
Nextran Isuzu Truck Center–Miami
Miami, Florida
DANIEL KIELTYKA
Beyer Bros. Isuzu Truck
Fairview, New Jersey
THOMAS McBRIDE
Isuzu Truck of Fayetteville
Fayetteville, North Carolina
BILL NIELDS
Faulkner Isuzu Truck
West Chester, Pennsylvania
CRAIG WIRE
Rush Truck Center–Elk Grove
Elk Grove Village, Illinois
Hundreds of viewers at dealerships and homes around the country viewed the awards ceremony via live stream, a first for any of the contests’ awards programs.
Headquartered in Anaheim, California, Isuzu Commercial Truck of America, Inc. is the distributor of Isuzu commercial vehicles in the US, and is a subsidiary of Isuzu Motors Limited, one of the world’s largest manufacturers of medium- and heavy-duty trucks. For more information, visit www.isuzucv.com.