Forty-five years ago this past June, PACCAR Leasing Company (PacLease) was launched as an extension and new service for Kenworth and Peterbilt dealerships.
It is part of the financial services group of PACCAR Inc., a global technology leader in the design, manufacture, and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt, and DAF nameplates.
PacLease enabled these dealerships to better serve their customers, many of whom were looking into full-service leasing as a product offering for these specific buyers. Today, that has culminated in nearly 41,000 PACCAR vehicles being in lease or rental service worldwide through PacLease.
“In 1980, PacLease was established during a pivotal moment in the trucking industry marked by deregulation, offering customers greater flexibility and control over how they managed their transportation needs,” said Ken Roemer, President of PACCAR Leasing. “It made a lot of sense for our dealerships to join the PacLease network; we started with 17 franchises located across the United States and Canada. While fleets could lease PACCAR products from other full-service leasing companies, we felt a direct connection with Kenworth and Peterbilt dealerships—who could custom-spec a truck for their customers’ exact requirements—would be a differentiator in the marketplace. And, looking back, it certainly has been.”
As Roemer pointed out, momentum quickly grew. “And it hasn’t stopped. Today, we’re continuing to touch customers in the US, Canada, as well as in Australia and Europe. It’s been exciting to see the growth.”
Supporting those vehicles is a network of 665 PacLease service locations, 540 of which are in the US and Canada. “Providing service virtually everywhere has been a key to our sustained growth,” said Roemer. “Our franchises, while independently owned, know the key to great customer service is to treat each customer as if it were their own. If there ever is a problem on the road, a PacLease location is there to offer full support to keep the truck moving.”
Over the years, PacLease has expanded its service offerings to augment its full-service leasing and rental truck programs. In 2024, they launched an online Franchise Portal, providing their network with a suite of real-time reports, including fleet prognostic information, to enhance operational efficiency and drive uptime. The company also provides customers with contract and managed maintenance programs.
“That’s been especially attractive for fleets that have a combination of leased and owned vehicles,” Roemer noted. “Trucks continue to evolve in technology, making them more challenging to service for those with their own shops. As a result, more fleets are relying on PacLease to provide that support, saving them time, money, and downtime.”
Looking back, Roemer, who has been PACCAR Leasing’s president since 2015, emphasized that the success of PacLease is rooted in the quality of its products, service, and people.
“Premium Kenworth, Peterbilt, and DAF trucks are the hallmark of PACCAR. It’s why the company has been so successful over the years,” he said. “But it also takes a strong, dedicated franchise group to back those products with an unrelenting passion for customer support and service. Great products, backed by great service, are the key to being successful in today’s environment. I couldn’t be prouder of our team, our franchises, and our customers for what we’ve achieved in our first 45 years. Our goal remains the same: to be the transportation solutions provider of choice for the full-service lease and rental market.”
PacLease provides customized full-service lease, rental, and contract maintenance programs designed to meet the specific needs of customers. A combination of reliable, custom-built trucks and complete service offerings allows customers to maximize the value of their transportation resources.
For more information, visit www.paccar.com and www.paclease.com.