Isuzu Commercial Truck of Canada Inc. (ICTC) opened its new Parts Distribution Center (PDC) on October 21, 2024.
The company worked with JD Smith, a proven Canadian 3PL (third-party logistics) company, to elevate the Isuzu customer and dealer experience by enhancing parts logistics and service efficiency in Canada.
Located in Toronto, the new PDC is dedicated to serving the needs of Isuzu dealers. The center is strategically positioned to optimize Isuzu supply chain operations and ensure rapid delivery of commercial vehicle parts across Canada. Should the PDC need backup order support, the US-based Isuzu PDCs will help fill orders.
With over 100 years of experience in Canada, JD Smith will operate the PDC.
As a supply chain company, JD Smith’s primary activities are warehousing and goods transportation throughout North America and around the world. Automotive, HVAC, plumbing, food and beverage, and construction are just a few of the industries it has served.
“We are extremely pleased to have been selected to operate the Isuzu Parts Distribution Center for Isuzu. We value the confidence Isuzu has in us to provide the PDC facility and service transportation to dealers across Canada,” stated Steve Croft, the Vice President of Organizational Strategy & Business with JD Smith.
“Today is a very big step in elevating our dealers' ability to serve Isuzu customers in Canada. With the growing demand for our medium-duty trucks, we needed the new PDC for the future of our business, but also to address the needs of our owners today,” commented Shaun C. Skinner, the President of Isuzu Commercial Truck of Canada.
“This investment demonstrates our commitment to delivering exceptional service while building a long-term plan for our business.”
Isuzu commercial trucks have been the best-selling low-cab forward trucks in America every year since 1986. Headquartered in Mississauga, Ontario, Isuzu Commercial Truck of Canada distributes Isuzu commercial vehicles in Canada and is a subsidiary of Isuzu Motors Limited, one of the world’s largest manufacturers of medium- and heavy-duty trucks. For more information, call (866) 441-9638 or visit www.isuzucv.com.